Privacy Policy

​

1. Introduction

Welcome to Agitated Kraken Miniatures (“we,” “our,” or “us”). We are a UK-based online business committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, username, or similar identifier

• Contact Data: Billing address, shipping address, email address, and telephone number

• Financial Data: Payment details (processed securely by third-party payment providers; we do not store full card details)

• Technical Data: IP address, browser type, time zone setting, and device information

• Usage Data: Information about how you use our website, products, and services

• Marketing Data: Preferences in receiving marketing from us

3. How We Use Your Data

We use your personal data to:

• Process and deliver your orders

• Manage payments, fees, and charges

• Communicate with you regarding your orders or enquiries

• Improve our website, products, and customer experience

• Send marketing communications where you have opted in

• Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to fulfil orders and provide services

• Legal obligation – to comply with applicable laws

• Legitimate interests – to improve our services and prevent fraud

• Consent – for marketing communications (where applicable)

5. Sharing Your Information

We may share your data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping and delivery providers

• Website hosting platforms (e.g., Shopify or similar)

• Analytics providers (e.g., Google Analytics)

All third parties are required to respect the security of your personal data and process it in accordance with the law.

6. International Transfers

Some of our third-party providers may be based outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy regulations.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Legal Rights

Under UK data protection law, you have rights including:

• The right to access your personal data

• The right to request correction of inaccurate data

• The right to request deletion of your data

• The right to object to processing

• The right to restrict processing

• The right to data portability

To exercise your rights, please contact us at: agitedkraken@googlemail.com

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).

10. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

11. Third-Party Links

Our website may include links to third-party websites. We do not control these sites and are not responsible for their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Agitated Kraken Miniatures
Email: agitedkraken@googlemail.com
Address: Online business (no public business address)